Custom Made Orders

1 of 5
1 of 5
1 of 5

GOT AN IDEA?

Read below for a complete step-by-step guide on how to place a custom order with Crystal Core Jewellery. ♡

Reach out

By Instagram DM or Email crystalcorecompany@gmail.com

Write the type of item

Jewelry (ring, bracelet, necklace, anklet, earrings) or accessory (phone charm, phone strap, keychain, waistbeads, waistchain, bookmark, eyeglasses chain, lapel pin, etc)

Provide a description of your desired item using any of the following elements :

theme(s), colour(s), image(s), metal(s), charm(s), zodiac(s), stone(s)/crystal(s) and its size & form (beads (chip/round), tumble, raw), etc.  

I have several materials, so please don't limit your ideas! Plus, I can always place an order for certain materials, if I don’t carry them.

*Time of preparation will depend on the distributor’s delivery time, if specific materials that we don’t already carry are being requested*. 


Talk it through

Design

After discussing your commission and what it will include, I will create a mockup(s) of your requested item(s) and confirm with you with images before assembling! More intricate designs will follow up with a sketch, as well as the materials being used.

Price estimate

An estimate of the item’s cost will be given once the mockup(s) is/are formed. This is YOUR custom, so if you change your mind or wish to include any more elements, don’t hesitate to say so!! I would rather you have exactly what it is that you are looking for than settle for anything less. ♡

If changes are being made, a new estimate will be provided. If the estimated price range does not work for you, I will match your price range accordingly, by modifying the level of intricacy and/or materials being used. 

The craft begins (2-5 days)

Depending on the level of detail, a custom order can take anywhere from 2 to 5 days. If a custom order is being placed during a busy season, like the holidays, the process may be longer, so make sure to inquire sooner rather than later. Ask us how long something might take, if needed before a certain date. We can make your order priority for an additional fee of 15%, during these busy times. 

Once made, exact price and pictures are provided

Knowing the real time of creation allows for accurate pricing. Therefore, the product’s exact cost will be provided once made and will remain within range of the estimate given in step 2.

Pictures will also be sent of the final product(s).

The items already include a gauze drawstring bag with a sticker and thank you card. However, we offer a gift wrapping service where the item(s) come in a jewellery box, wrapped with wrapping paper and ribbons. Plus, we can write the receiver's name, as well as a customized message, on the ”thank you” card using calligraphy brush pens! This gift wrapping service is $8 per item.

Custom made order fee

Our custom orders have a flat $5 commission fee for orders less than $35 and a 15% commission fee for items greater than $35. The difference in commission fees according to the order’s price is due to the amount of time communicating between us and the customer. With something more expensive, more details and materials are to be discussed. As well as mockups provided, going back and forth, we provide this service to our fullest capability to give you designing flexibility. ♡

Payment

Payment can be done by E transfer or when picking up (cash). Invoices can be sent upon request. 

Pickup

You can pick up at the nearest market, all of which are within Halifax Regional Municipality. Hours, dates and locations will be provided. They are also available on our Market Schedule, where you can stay up to date with any upcoming markets and shows that we’re at! If none of those times/locations work for you, we can arrange a pickup in Dartmouth. Address will be provided upon request.


Shipping

We ship internationally! View our rates and expected delivery times below. 

Collapsible content

Are there options for free shipping?

We offer free domestic standard shipping to Canada on orders over $75 CAD, as well as free standard shipping to the USA on orders over $100 CAD (approximately $75 USD).  Free shipping will automatically be applied to your order upon reaching the minimum required amount, before taxes and after discounts are applied. ✮

Canadian shipping rates?

Untracked Lettermail: $4.00 CAD (Estimated delivery: 5-7 business days) NO INSURANCE - for orders 0-0.5kg

Standard: $12.00 CAD (Estimated delivery: 5-7 business days) 

Standard: $0.00 CAD (Estimated delivery: 5-7 business days) ORDERS OVER $75 CAD

Express: $21.90 CAD (Estimated delivery: 1-3 business days)

We offer free domestic standard shipping to Canada on orders over $75 CAD. Free shipping will automatically be applied to your order upon reaching the minimum required amount. Free shipping minimum must be met before taxes and after discounts are applied. Standard CAN shipping for all other orders will be listed at checkout and typically arrives 5-7 days after the order has been processed and marked as "shipped". All other prices and shipping times are shown based on customer preferences during checkout.

American shipping rates?

Untracked Lettermail: $5.00 CAD (Estimated delivery: 5-7 business days) NO INSURANCE - for orders 0-0.5kg

Standard Shipping: $18.00 CAN (Estimated delivery: 7-10 business days)

Standard Shipping: $0.00 CAN (Estimated delivery: 7-10 business days) ORDERS OVER $100 CAN (approximately $75 USD)

Express Shipping: $34.90 CAN (Estimated delivery: 3-5 business days)

We offer $0 standard shipping to the USA on orders over $100 CAN (approximately $75 USD). Free shipping will automatically be applied to your order upon reaching the minimum required amount. Free shipping minimum must be met before taxes and after discounts are applied. Standard U.S. shipping for all other orders will be listed at checkout and typically arrives 5-7 days after the order has been processed and marked as "shipped". All other prices and shipping times are shown based on customer preferences during checkout.

International shipping rates?

Untracked Lettermail: $5.00 CAD (Estimated delivery: 5-7 business days) NO INSURANCE - for orders 0-0.5kg

Standard Shipping: $20.00 CAN (Estimated delivery: 7-10 business days)

Follow @crystalcoreca on Instagram & share your item(s) on story - Tag us or write a review for 10% off your next purchase! ✰

CUSTOM MADE JEWELLERY FAQS

Can I use my own crystals in a custom piece?

You certainly can! If you are local to Halifax, Nova Scotia, drop it off at our next local market pop up, to begin your comission. We can talk through details in person and keep contact online for further advancement in your custom piece. 

If you are not local, send us a message via Instagram DM or by email crystalcorecompaany@gmail.com showing your interest for a custom order. Send pictures of your crystal(s) and their measurements. Once details are agreed upon, mail your crystal(s) to our address (will be provided upon request). We do not cover your initial shipment. Although, free standard shipping is offered, once custom order is made and ready to be mailed to you. Additional fee of $10 for this type of comission.

Do you do repairs?

Yes we do! At this time, we offer any type of repair that does not involve soldering or welding. Not sure? Send us a picture of your jewellery, and we’ll let you know if it’s possible :) Depending on the type of repair and how many materials of our own that we are using, it can range from $5-$40. Let us know what you’re looking to do, and we will give you an estimate. 

Custom fees?

Our custom orders have a flat $5 commission fee for orders less than $35 and a 15% commission fee for items greater than $35. The difference in commission fees according to the order’s price is due to the amount of time communicating between us and the customer. With something more expensive, more details and materials are to be discussed. As well as mockups provided, going back and forth, we provide this service to our fullest capability to give you designing flexibility.

How long is the process?

Depending on the level of detail, a custom order can take anywhere from 2 to 5 days. If a custom order is being placed during a busy season, like the holidays, the process may be longer. Ask us how long something might take, if needed before a certain date. We can make your order priority for an additional fee of 15%, during these busy times. 

What if I don’t know my bracelet/ring/necklace size?

Visit our detailed and easy to follow sizing guides for bracelets, rings and necklaces! We also provide sizing methods for those looking to purchase a gift for someone else. :)

Can you make something surrounding certain healing properties? 

We would be more than happy to!♡ Given we write all of our crystal definition cards, we have a great understanding of what healing properties lie within our crystals and what specific areas of life they can help benefit the wearer!

Do you work with birthstones?

Crystal Core Jewellery works with semi-precious gemstones. Therefore, a traditional birthstone, like ruby or a sapphire, wouldn’t be possible. Although, we do use alternative birthstones, like Pink Opal October, or Citrine for November.

Can you solder or weld metal?

We do not offer soldering or welding services at this time.

Do you do bulk orders?

Yes we do! We ask that you are understanding of a longer processing time for a larger order. Anywhere from 1-2 weeks for bulk order’s of 8+ items. 

How do I chose the right crystal/evil eye colour for me or the person I’m shopping for?

My number one suggestion to people who are having a hard time deciding, is to go with your gut feeling. Our intuition is much stronger than we think. Your initial attraction is usually the winner. Catch yourself feeling drawn to something and lead with that instinct, because It’s usually right!

If you’re shopping with a certain set of healing properties in mind, quickly look up what crystal is best for that area of life, and select that crystal as an option for one of our many crystal products. Our evil eyes also vary in symbolism, depending on its colour. You can read the different attributes of each one on our “What Does The Evil Eye Mean?” Blog. 

Is a custom made jewellery more expensive than ready made jewellery?

Our custom orders have a flat $5 commission fee for orders less than $35 and a 15% commission fee for items greater than $35. The jewellery’s price (before the custom made fee) is calculated accordingly, like any other ready made item. 

Looking for something more ✭ glamorous ✭ ?

HAVE A QUESTION? CONTACT US.

This is a safe space! If something is crossing your mind, please don’t hesitate to ask us. We are here to help :)

Contact form